Privacy Policy

Effective Date: October 15, 2026

Website: www.ldhaning.com

At L.D. Haning & Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, submit forms, or purchase custom, made-to-order gear from our store.

1. Information We Collect

We collect personal information that you voluntarily provide to us when placing an order, contacting us, or subscribing to our updates:

  • Order & Billing Information: Name, billing address, shipping address, email address, phone number, and order details required to fulfill custom made-to-order items.
  • Sizing & Customization Data: Measurements, belt dimensions, or custom specifications submitted for item creation.
  • Form Submissions: Information submitted via contact forms, quote requests, or newsletter sign-ups (such as through Fluent Forms).
  • Payment Information: All payment processing is handled securely by third-party payment gateways (e.g., PayPal or Stripe). We do not store or process your credit card or financial account details on our servers.

2. How We Use Your Information

We use the information we collect strictly to manage your orders and operate our business:

  • To process, craft, and fulfill your custom orders and ship items to your designated address.
  • To communicate with you regarding order updates, sizing clarifications, or customer service inquiries.
  • To send automated transactional emails (e.g., order receipts, shipping tracking updates) via FluentSMTP/FluentCRM.
  • To send marketing communications or newsletter updates if you explicitly opted in to receive them. You may opt out at any time using the unsubscribe link in any promotional email.

3. Data Sharing & Third-Party Services

We never sell, rent, or trade your personal information. We only share essential data with trusted service providers who assist in operating our website and fulfilling your orders:

  • Shipping Carriers: USPS, UPS, or FedEx to print shipping labels and deliver your orders.
  • Payment Processors: Secure gateways (e.g., PayPal, Stripe) to process transaction payments.
  • Email Delivery Systems: Email services (e.g., FluentSMTP) used to reliably deliver receipts and transactional messages.

4. Cookies & Site Analytics

Our website uses standard WordPress and WooCommerce cookies to deliver a functional user experience:

  • Shopping Cart Cookies: Essential cookies to remember items added to your cart while browsing or completing checkout.
  • Session Cookies: Temporary cookies that help forms and user sessions function smoothly.
  • You can disable cookies in your web browser settings, though doing so may limit certain functional features of the store or checkout process.

5. Data Security & Storage

We implement industry-standard security measures to maintain the safety of your personal information:

  • Our website utilizes SSL encryption (HTTPS) to ensure data sent between your browser and our server remains private and secure.
  • Customer records and form submissions are maintained within our secure WordPress database and accessed strictly on a need-to-know basis to fulfill orders.

6. Your Data Rights

Depending on your location, you have rights regarding your personal information:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction & Deletion: Request that we correct inaccurate information or erase your personal data (excluding data we are required to retain for tax, legal, or administrative accounting records).
  • To exercise these rights, please contact us using the information below.

7. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact us at:

  • Business Name: L.D. HANING & CO.
  • Email: support@ldhaning.com
  • Mailing Address: 9560 Neiswander Road, Ashville, OH 43103-9741

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